Executive Summary
Roberto Miller is an operations and supply chain executive who has led global logistics, fulfillment, reverse logistics, transportation, infrastructure deployment, and end-to-end manufacturing operations across domestic and international networks. His background combines enterprise transformation leadership, annual operating-plan ownership, cost and productivity improvement, executive talent development, and deep industrial execution credibility across high-volume environments.
Most recently, Roberto served as Director, Global RAD Operations at Amazon through March 2026, leading Global Rapid Asset Deployment operations spanning fulfillment, reverse logistics, transportation, program management, engineering, and infrastructure support across a multi-country network. Earlier in his career, he led large-scale fulfillment operations during COVID, directed Whirlpool’s flagship washer plant, and held senior manufacturing, planning, and Lean leadership roles across Whirlpool and Maytag.
This public-facing portfolio highlights representative scale, outcomes, and credentials while keeping sensitive internal operating detail appropriately limited.
Selected Impact
Units Processed in 2024
Led Global RAD operations through a 24.4% year-over-year volume increase while improving operating efficiency and reducing headcount.
AWS Cost Save / Avoidance
Delivered major cost and productivity improvement across the Janus business through disciplined operating mechanisms and network execution.
Transportation Savings
Reduced transportation cost per unit 15.2% year over year while improving service delivery across the network.
ACY1 Output Scale-Up
Doubled weekly output from 2 million to 4 million units within four months during COVID-driven demand surges.
Profit Plan Outperformance
Led Whirlpool’s flagship washer plant to record production volume and materially outperformed annual profit expectations.
Automation-Driven Labor Reduction
Championed a smart-automation strategy that improved labor efficiency, quality consistency, and safety in manufacturing operations.
Career Highlights
Led annual operational-planning cycles and global execution across fulfillment, reverse logistics, transportation, infrastructure support, program management, and engineering. Oversight included multi-country network operations, enterprise inventory, CAPEX/OPEX, continuous improvement, disaster-relief support, and international expansion.
Led ACY1 startup, first-year peak readiness, and subsequent large-scale operations in one of Amazon’s highest-volume regions. Doubled output during COVID while scaling workforce, strengthening safety, and improving throughput, cost, and planning accuracy. Developed and promoted 6 Operations Managers to Senior Operations Manager and 1 Senior Operations Manager to General Manager.
Directed end-to-end operations for Whirlpool’s flagship washer plant, leading a 2,200+ employee organization across machining, fabrication, paint, plastics, assembly, maintenance, engineering, and new model planning.
Led all site operations for a 1,000+ employee KitchenAid small-appliance plant, helped lead a 500,000-square-foot expansion, and advanced smart-automation and factory-master-planning initiatives.
Led production management, factory master planning, Lean / Six Sigma deployment, policy deployment, capacity expansion, and product-launch initiatives with measurable cost, quality, and productivity gains.
Leadership Themes
- Translate enterprise strategy into annual goals, operating plans, and governance mechanisms
- Lead cross-functional transformation across supply chain, manufacturing, logistics, engineering, and operations
- Build scalable systems, standard work, and performance cadences in complex environments
- Improve service, cost, productivity, and safety through data-driven execution and Lean disciplines
- Develop leaders and strengthen engagement, accountability, and long-term operating capability
Credentials & Distinctions
- Appointed by Ohio Governor John Kasich to serve on the Terra State Community College Board of Trustees
- Co-Inventor, U.S. Patent 7,430,937 B2, Rack and Pinion Stabilizer System
- Certified LeanSigma Black Belt – Maytag Corporation
- Atlas Award, Fulfillment Technologies & Robotics (2025) — recognized for leadership in onboarding AWS Disaster Relief into the RAD portfolio
- AR GM Conference 2020 — Safety Top Gun / Output Metrics Leader, ACY1
- M.S., Manufacturing Engineering Systems | B.S., Industrial Technology
Portfolio Documents
Executive Résumé
Detailed recruiter-facing résumé covering global operations, supply chain transformation, manufacturing leadership, and measurable business impact.
Download résuméExecutive Bio
1–2 page narrative profile suitable for executive submissions, introductions, and confidential leadership-opportunity discussions.
Download bioCareer Achievements Letter
Focused summary of top career outcomes, scale, transformation work, and quantifiable executive achievements.
Download achievements letterContact
For executive opportunities in operations, supply chain, logistics, industrial transformation, or enterprise execution leadership, Roberto can be reached at robertocmfgt@gmail.com or (309) 255-5550.